A Tale of Two Conferences

2015-05-05_14-07-38“It was the epoch of belief, it was the epoch of incredulity…” So begins Dickens’ “A Tale of Two Cities,” and in the case of behavioral health conferences, the cities were Orlando for the electrifying National Council and Atlanta for the soulful American Association of Suicidology. The former hosts community behavioral health leaders and the latter hosts suicide researchers, policy makers, family members, crisis centers, and people with lived experience. Read more

RISE Awards!

2015-04-29_14-26-27Mercy Maricopa Integrated Care hosted the first annual RISE Awards at the Parsons Center for Health and Wellness in Phoenix, Arizona this morning to celebrate Resilience, Innovation, Service and Empowerment in the transformation of the behavioral healthcare system.

There was a time not too long ago that many professionals in behavioral health kept their work in the closet, or hung their heads low. Read more

Psychiatric Boarding: One State’s Journey to Recovery

2015-03-08_20-42-46Ask any group of behavioral health leaders about their recent personal experiences with Emergency Departments (EDs), and you will invariably hear complaints about waiting. I have queried audiences a number of times and the common word uniting their complaints is always “hours.” We can all empathize. Over the years my wife and/or I have been in the ED on numerous occasions with one of our two boys, and an hours-long wait in a waiting room with a sick child is painful. Several hours can seem like an eternity.

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Igniting Hope with Recovery Education

2015-03-05_5-42-40Nelson Mandela believed the catalyst for a better future was learning. “Education is the most powerful weapon which you can use to change the world.” Equipped with the right tools, the disenfranchised and disabled become engaged and empowered. Hope is ignited.

In behavioral health, recovery education opens an individual’s eyes to recognize potential beyond the despair of a limited life; giving courage and creating possibilities. Read more

Assembling the Team

3192224-x_menRecovery Innovations is hiring senior executives!

Hannibal Smith’s favorite catch phrase was, “I love it when a plan comes together.” But, the plan only got figured out in each and every episode of The A-Team because first, there was a great group putting their minds and efforts together.

Today’s equivalent is the super hero team. In the juggernaut Marvel series The Avengers, an unlikely group of individuals with a diverse set of special skills come together for a bigger purpose. Read more

Improving Performance with the Balanced Scorecard (and the King)

2015-02-03_17-02-18It’s been said that frameworks are a dime a dozen… but you have to have one. Prior to 1990, many businesses focused their measurement on finance alone, which tended to discourage continuous improvement and innovation. These companies lacked a systemic model.

In 1992, the Harvard Business School devised the four quadrant Balanced Scorecard, “a fast but comprehensive view.” Instead of isolating a single issue to the potential detriment of other important factors, the Balanced Scorecard sought to integrate four key perspectives: Read more

Avoid Crisis Not Top Ten… Join #NatCon15

In the last few years, nearly a dozen US states have determined it was time to end the “Not Top Ten.” This decision is leading to an investment of hundreds of millions with a new level of expectation for psychiatric crisis services; crisis stabilization facilities, crisis respite, mobile crisis and high-tech crisis call centers.

What is the “Not Top Ten?” On Super Bowl Sunday, it’s easy to think about the plays that made SportsCenter for the wrong reasons. Read more