Category Archives: Crisis Systems

Healthcare Leaders: Is Your BHAG as Humbling as El Capitan?

At the recent Healthcare Analytics conference in Salt Lake City, Good to Great author and leadership guru Jim Collins, who coined the term Big Hairy Audacious Goal (BHAG), inspired us with an amazing story of grit and determination. He recounted … Continue reading

Posted in Crisis Systems, Leadership & Management, Suicide Care | Tagged , , , , , , , , , , , , , , , | 4 Comments

Improving Performance with the Balanced Scorecard (and the King)

It’s been said that frameworks are a dime a dozen… but you have to have one. Prior to 1990, many businesses focused their measurement on finance alone, which tended to discourage continuous improvement and innovation. These companies lacked a systemic … Continue reading

Posted in Clinical Care, Crisis Systems, Outcomes Dashboards, Peers & Recovery, Performance Improvement, Quality Improvement, Quality Management | Tagged , , , , , , , , , , , , , , | Leave a comment

Avoid Crisis Not Top Ten… Join #NatCon15

In the last few years, nearly a dozen US states have determined it was time to end the “Not Top Ten.” This decision is leading to an investment of hundreds of millions with a new level of expectation for psychiatric … Continue reading

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Spreading a Different Courage

Think back to this time last year. A little story was lurking somewhere behind Kim Kardashian breaking the internet. We simply weren’t paying it much attention. In fact, the “little story” was only the largest Ebola epidemic in human history, … Continue reading

Posted in Clinical Care, Crisis Systems, Peers & Recovery, Performance Improvement, Quality Improvement, Quality Management, Suicide Care | Tagged , , , , , , , , , , , , , | 1 Comment

Can Clinical Match the Power of Peer Supports?

Generally, people ask the opposite question looking to researchers to examine the outcomes of peer supports and comparing them with established clinical best practices. Consider, though, the school shooting that was averted due to the actions of a peer. How … Continue reading

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Robin Williams & #Standupfor Cancer

As national leaders in suicide prevention, we can say with all urgency that our field can learn a lot from the fight against cancer. A bittersweet irony of Robin Williams’ death by suicide was the support he gave to the … Continue reading

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Why “Jumpers” is the Wrong Word

I just returned from a whistle-stop speaking tour in New Zealand and Australia. While it was only a brief week-long trip, I brought back so many amazing memories of the people and places. The most indelible by far was Gap … Continue reading

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